In case you’re keen on telecommuting but wouldn’t mind being on the phone, continue reading for the full story on this LiveOps review. On the off chance that you’ve been finding out about work-at-home jobs, you’ve likely run over Liveops. Liveops is a call center that takes a few kinds of calls from their customers.
These are all telephone related occupations, either making or getting calls (or both!). Calls are made and got for inbound deals, protection deals, protection claims, medicinal services, roadside help, and general client administration. LiveOps contracts with projects and organizations that need these sorts of specialists, and after that they employ the autonomous operators to deal with the calls. That is the place you come in!
Every “category or class” of call is referred to as a “line” with Liveops. As a call center agent, you can take a shot at one line, various lines, or even every one of them.
With Liveops, you’re hired as a self employed, 1099 entity with a six-month contract. That implies that you’re not qualified for employee benefits; however, it additionally implies that you have a ton of command over when and where you’ll work. You set your very own hours (however you must be “on the clock” for at least 30 minutes each work session) and work to such an extent or as meager as you need.
There is certainly not a set pay rate when you work with Liveops — your compensation is dependent on the line you choose to work for. A few customers pay a flate rate for every moment of actual talk time (for instance, a regular rate is 25 pennies for every moment of talk time). Some will pay a base rate with a commission reward, and others are totally commission-based.
At the point when it’s an ideal opportunity to get paid, it’s your duty to present your invoice utilizing the LIveops site. Installments are made by Liveops (not by your clients) and can be made with a check or direct deposit twice a month.
LiveOps Work From Home Requirements
Since this is a vocation that expects you to take a shot at the telephone, you’ll need a workspace that is tranquil and free of diversion. All things considered, in light of the fact that you set your very own hours, you can simply choose to work when it’s peaceful.
Before you can begin working with Liveops, you’ll have to finish their certification course. There’s no expense for the course, however you likewise aren’t paid for your time taking it. There are extra continued education courses and product information that you may be required to learn, and those aren’t paid either. The exchange off, notwithstanding, is that once you’re certified, you’re equipped for more work that may accompany better pay.
Strategically, you’ll need a couple of things. A committed telephone line, Internet, and PC are unquestionable requirements. The Liveops platform isn’t good with Apple’s working framework right now, so you’ll require a Windows PC or at least have Bootcamp installed on your Mac so you can run Windows OS on it. You’ll likewise need to get your very own Tax Identification Number — either a standardized social security number or an Employer Identification Number (EINs are free from the IRS and simple to get — they’re an incredible option on the off chance that you would prefer not to share your government managed number).
LiveOps operators should live in the US and be 18 or older. You’ll experience a multi-step application process that incorporates a background investigation and a voice assessment. When you get through the application and pass the onboarding, you’ll have the option to begin accepting calls and profiting.
Advantages of Working With Liveops
A large number of the advantages that accompany working for Liveops have to do with the adaptability. You really can pick your own hours. You “decide your own fate” one might say by picking the open doors that are the best fit for you, and by proceeding to learn and develop all the while. There is normally a base number of hours you have to work every week to stay dynamic. That is controlled by the customer and might be as meager as 10 hours out of every week.
Working with Liveops probably won’t be the most worthwhile work-at-home open door out there — to be perfectly honest, the compensation isn’t incredible except if you’re acquiring weighty commissions — yet it’s an extraordinary method to begin with telecommuting. It additionally makes an incredible method to enhance your other pay streams in your personal time. Truth be told, a significant number of their specialist examples of overcoming adversity are from individuals who do Liveops notwithstanding other low maintenance employments! In the event that you need to get your feet wet with telecommuting, this may be the correct method to begin.
Disadvantages of Liveops Jobs
While a few people aren’t happy with sales calls, these are the lines that are accompanied with the most astounding pay. Something else, the compensation is on the lower end of the scale. But by being educated, inviting, and supportive, you’ll not just give an extraordinary support of these clients, yet you’ll have the option to develop your very own pay.
Also, your telephone line must be devoted exclusively to Liveops. That implies you can just have one assigned “home office” at some random point. You won’t most likely accept work calls while you’re in the midst of some recreation, for instance, however in the event that it’s a long get-away you can have your place of work moved.
Furthermore, certification is not paid. Certification time vary per client, but most complete onboarding and certification in about fourteen days.
Liveops Application Process
Completely accessible on the web, the application procedure is a simple well ordered procedure. They do run a background investigation and credit check so the procedure normally takes two or three weeks to finish.
There is no charge to apply; however, all self employed entities invited to provide service for LiveOps must pass a background and credit check which is led through a third party, Checkr. This procedure requires a non-refundable $60 charge for background and credit check administrations.
Joining the Liveops Nation resembles beginning your own one of a kind independent company. Specialists hold the rules. As a self employed entity, you can choose when, where, and to what extent to give benefits as their calendar licenses. Specialists can pick what projects they might want to take an interest in during their agreement period. The more projects they confirm to give administrations to, the more open doors they need to produce income for their business.
Liveops specialists have the chance to work around their lives. They have full oversight of the chances and the time duties that they choose to seek after. The specialist can sign in 30 minutes or 60 hours during the week, contingent upon what works best for him/her. This is actually why our specialists love being a piece of the Liveops Nation.
Tips For Applying To LiveOps
Truly consider what it is you appreciate doing and how you see your profession creating after some time. Operators can continually develop both their hard and delicate aptitudes just as to really progress toward becoming specialists to their greatest advantage zones — which is the reason our customers trust Liveops to help do their work with an adaptable workforce.
Which Is Better? LiveOps or Arise?
If you’re ran across LiveOps, then chances are you’ve run across Arise as well too. While very similar in the type of work you’ll complete, they do have their differences. Arise allow you to work under an IBO (established call center) or create your own. If you choose to create your own IBO, this ultimately means you’ll have to file for a LLC, Corp or S-Corp.
While the certification courses are free through LiveOps, Arise charges for their certification courses which can range from $4.99 to $150. In contrast, Arise does provide the background check and drug test for free. If you’re lucky enough to sign up under a good IBO, you might be able to get into a certification voucher which would make your course extremely cheap or free to you.
With Arise, you can also see the client before having to shell out cash for the certification course. They also have data entry and chat/email positions available if you don’t want to be on the phones.
Related: Arise Work From Home Review
Is LiveOps Right for You?
There’s no set in stone response to that question. LiveOps is an extraordinary entry level position for at-home calling and sales, and it can open the entryway for other (maybe better-paying) open doors for you. In case you’re searching for something that will replace a significant full-time compensation, LiveOps most likely won’t get you there. In any case, in case you’re searching for a simple method to profit from home individually plan, it merits considering!